Enterprises face a considerable challenge in optimizing their IT infrastructure and related operations to meet and exceed the expectations of their business-users without compromising on quality and security. More and more companies are turning towards Infrastructure Management Service as the answer to this need.
Remote Infrastructure Management at one level is an alternative to existing sourcing models of Infrastructure Management Services. Remote Infrastructure Management services consist of remote (outside the physical premises of a company’s facilities) monitoring and managing the infrastructure components and taking proactive steps and remedial actions across the IT landscape.
At HTS, Remote Infrastructure Management is called as a mutual Sourcing which provides delivery of Technology Services in a global delivery model, providing organizations more flexibility and control over their IT infrastructures at lower costs and higher quality.